Who we are

Our website address is: https://theoneden.uk. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase on theoneden.uk.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Your web browser type, IP address, time zone, and installed cookies.
  • Details about how you browse the site, what products you view, and search terms you use.
  • Log files, tracking technologies, and analytics tools used to understand browsing behavior.

Additionally, if you make a purchase or attempt to make a purchase, we collect order information, including:

Your name, billing/shipping address, payment details, email, and phone number.

How We Use Your Personal Information

We use this data to:

  • Process and fulfill orders, including payment processing and order confirmation emails.
  • Improve our website performance and customer experience.
  • Detect potential fraud or security risks.
  • Send marketing communications (if you have opted in).

Cookies

When you visit our site, we may store cookies to enhance your experience. Cookies help:

  • Recognize your device and preferences.
  • Speed up navigation and site functionality.
  • Allow you to stay logged in or remember your details for future visits.

If you do not wish to accept cookies, you can adjust your browser settings to disable them.

Embedded content from other websites

Some content on this site (e.g., videos, images, articles) may be embedded from other websites. These sites may collect data, use cookies, and track your interaction with their content.

Sharing Your Personal Information

We share necessary personal information with third-party services to help us operate our business, including:

  • Payment processors to securely handle transactions.
  • Shipping providers to fulfill deliveries.
  • Analytics providers (such as Google Analytics) to understand user behavior.

We may also share your information to comply with legal obligations, fraud prevention, or government requests.

Your Rights

If you are an EU resident, you have the right to:

  • Request access to the personal data we hold about you.
  • Ask for corrections, updates, or deletion of your data.
  • Opt-out of targeted advertising or data tracking.

To request changes to your data, contact us at [email protected].

Data Retention

We keep your order details for our records unless you ask us to delete them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be available on this page.

Contact Us

For any privacy-related inquiries, please contact us at:
📧 Email: [email protected]
📍 Address: 2 Frederick Street, Kings Cross, WC1X 0ND, UK
📞 Phone: +44 (747) 653-7903